I'm having trouble logging in.

If you are having trouble logging into your Blue Charm app, there are a few possible causes:

1. Make sure you're inputting the correct phone number that is associated with your account. 
2. Your internet connection may be weak. Make sure your wifi or data is connected and strong enough to run the app.
3.  You may need to restart the app. Try completely closing Blue Charm and re-launching it.
4. In some cases, deleting and re-downloading the app can help too. Don't worry, we'll remember your account information & rewards balance.
5. Restart your phone.

If all else fails, contact us at [e-mail].