You can use your benefit plan for the cost of select medications at any pharmacy in Canada. Simply provide your digital Blue Charm card to your pharmacist so they can see your Cert#, Plan, and Policy ID. Your digital Blue Charm Card can be found on the Rewards screen.
For complimentary therapies and approved health-related expenses (ex: physiotherapy), you must pay out-of-pocket first, and then submit a claim with your detailed invoice or receipt(s) for reimbursement. Blue Charm will compensate you, up to the amount you've earned in rewards, via electronic funds transfer (EFT) and will required you input your banking information within the app before you submit your claim. Processing time will be required.
Full instructions on how to pay for medications and healthcare services are included in the Blue Charm app. If you have unanswered questions, contact us at firstname.lastname@example.org.