Lauren Sears

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Activity overview

Latest activity by Lauren Sears
  • Lauren Sears created an article,

    I need to pause my treatment.

    If your health care provider has instructed you to temporarily stop taking your medication, you can either turn your reminders off, delete and re-add your prescription, or select the "skip" option ...

  • Lauren Sears created an article,

    Who sponsors Blue Charm Rewards?

    We are currently working with professional parters including specialty pharmacies and pharmaceutical manufacturers.   If you are looking for more information on becoming a sponsor, or want to know ...

  • Lauren Sears created an article,

    How do I submit a claim?

    Submitting a claim for reimbursement can be done on the Blue Charm app. Your claim is eligible if it is included under our approved Health Related Services.    To submit a claim, follow these steps...

  • Lauren Sears created an article,

    Is my data secure?

    Yes! Blue Charm takes all necessary measures to protect your personal health information and follows Canadian privacy guidelines for the storage and protection of your data. Please see bluecharm.io...

  • Lauren Sears created an article,

    Do I have access to my data?

    Information recorded by the application is available upon request. Contact support@bluecharm.zendesk.com with any questions. Please refer to our Privacy Policy for more details: bluecharm.io/policies.

  • Lauren Sears created an article,

    How is my data being stored?

    Your data is encrypted and stored securely on Canadian servers in compliance with privacy regulations. Please refer to our Privacy Policy for more details: bluecharm.io/policies.

  • Lauren Sears created an article,

    What does Blue Charm do with my data?

    The information you input into the Blue Charm app is used to customize your experience and the content you see within the app (learning modules, medication information, etc.). We keep an automated ...

  • Lauren Sears created an article,

    Does Blue Charm collect my data?

    Blue Charm Adherence collects usage data, with permission, in order to improve the application and services we provide. We also use anonymized data to measure and report medication adherence rates ...

  • Lauren Sears created an article,

    Can I give my rewards to a friend or family member?

    At this time, Blue Charm rewards can only be used by the individual who owns that account.

  • Lauren Sears created an article,

    How do rewards work?

      If you are eligible for a funded program, you can earn rewards by completing tasks in the Blue Charm app. Ask your health care provider if a funded program is available for you.    Rewards may be...