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  1. Blue Charm Adherence
  2. App Support

App Support

Account

  • How do I change my notification settings?
  • I want to delete my account.
  • The mobile number I used to create an account no longer exists.
  • I'm having trouble logging in.
  • How do I update my account information?

Medications

  • My app has stopped sending me medication reminders.
  • I need to pause my treatment.
  • How do I change my medication schedule?
  • How do I add, change, or delete a prescription?
  • Where does my drug information come from?
  • I forgot to record a dose.
See all 9 articles

Rewards

  • Submitting a Claim
  • Do rewards expire?
  • How do I earn rewards?
  • How do rewards work?

Learning

  • Who writes learning content?
  • Is the Blue Charm app content sponsored?
  • I want to learn about something specific.

Data & Privacy

  • Is my data secure?
  • Does Blue Charm collect my data?
  • What does Blue Charm do with my data?
  • How is my data being stored?
  • Do I have access to my data?

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